Need extra hands on a site or shift? Labour hire can keep the job moving, but only if the crew fits the work. Before you book, ask how the provider checks workers, matches people to the job and backs the placement once they are on site. These questions are most relevant to construction and civil projects, but the same checks also work for manufacturing, transport, logistics and trades.

TLDR
Start with the basics. Check the crew’s relevant experience, required tickets and licences, how workers are matched, what happens if a placement is not right, how safety updates are handled and what the provider can realistically supply if plans change. For Queensland placements, also confirm the provider holds a current labour hire licence.

1. What Experience Does The Proposed Crew Have With This Work
Don’t stop at a job title. Ask what the proposed workers have actually done on similar sites, tasks or equipment. Trenching, spotter duties and live services call for different experience from commercial fit outs, and the same goes for forklift operators, fitters, production workers and warehouse staff. The closer the experience is to your job, the easier it is for the worker to hit the ground running. View our labour hire service

2. How Do You Verify Tickets Licences And Competencies
Tickets and licences should be sorted before anyone turns up for a shift. Ask how the provider checks the licences, tickets and competencies needed for the work. High risk work such as forklift operation, rigging and scaffolding may require the relevant high risk work licence, while electrical work has separate licensing requirements. Where evidence is required, the provider should be able to show it.

3. Do You Hold A Current Queensland Labour Hire Licence
For Queensland work, check that the provider holds a current labour hire licence and confirm the details on the public register. It is a quick check and gives you one less thing to chase once the job is underway. Queensland’s requirements should not be assumed to apply in NSW, so check the rules for the state where the work is being carried out. Check Queensland labour hire licensing guidance

4. How Do You Match Workers To The Site And Role
A labour hire provider needs more than a headcount and start time. They should know what the crew will be doing, where they will be working, the shift times, expected duration, physical demands, required competencies and how much supervision is available. A clear brief gives them a better chance of sending people who can slot into the job instead of leaving your supervisor to fill in the gaps. Read more about us

5. What Happens If A Worker Is Not The Right Fit
Even a good match can miss the mark. Ask who you contact if a worker is not suited to the job, how concerns are dealt with and what replacement options may be available. You need a clear process if something is not working, rather than a promise that every placement will be perfect or that a replacement will always be available straight away.

6. How Do You Handle Safety Communication And Site Changes
Safety does not stop at the gate once the worker arrives. Workplace Health and Safety Queensland guidance covers worker matching, site specific induction, training, supervision and consultation. The host business still needs to explain site hazards and controls and provide appropriate supervision. Make sure everyone knows who is running the show on safety communication and who to contact if the task, site conditions or risks change. Review WorkSafe Queensland’s labour hire guidance

7. What Can You Realistically Supply If Our Requirements Change
Plans change. A shift gets added, the job runs longer or you suddenly need another pair of hands. Ask what the provider can actually cover if you need more workers, different roles or a longer placement. Short notice availability can be tight, so a straight answer on capacity is more useful than an automatic yes. Our candidate pool includes labourers, trades assistants, fitters, electricians, forklift operators, supervisors and production workers. Explore our service range

A Quick Check Before You Confirm A Booking
Before you lock in the booking, run through these basics.
| Question | What to confirm |
| Relevant experience | Similar tasks, sites or equipment |
| Licences and competencies | Checks completed before placement |
| Queensland provider licence | Current licence details for Queensland work |
| Worker matching | Role, site, shifts, conditions and supervision |
| Replacement process | Contact point and steps if a placement is unsuitable |
| Safety communication | Contacts and process for changes or concerns |
| Changing requirements | Realistic capacity for different roles or crew sizes |
What To Confirm Before You Book Labour Hire
Before you book, give the provider the information they need to get it right. Cover the role, tasks, site conditions, required licences or competencies, shift details and expected duration. Then confirm who to call and what happens if the job changes once the crew is on site. That helps everyone start on the same page.
GET Group Australia supplies labour hire across construction, manufacturing, transport, logistics and trades throughout the Gold Coast, Brisbane, North Brisbane, Ipswich, Logan, Tweed Heads and Northern NSW. Ready to get things moving on an upcoming project? talk to our team about the role, crew size, location and timing.

Frequently Asked Questions
What Information Should I Give A Labour Hire Provider Before Booking
Give them enough detail to work with. That includes the role, main tasks, required tickets or competencies, site location, shift times, expected duration, physical requirements and site conditions. If something is likely to change, say so upfront so the provider can plan around it.
Does Queensland Labour Hire Licensing Apply To NSW Placements
No. The Queensland licensing guidance in this article applies to Queensland placements. For work in NSW or another jurisdiction, check the rules that apply there. Provider licensing is also separate from the tickets, licences or competencies individual workers may need for the job.




















































